Terms & Conditions
Any visual media created and delivered as a JPG, PDF, PNG, GIF, MP4, MP3, MOV file is the intellectual property of the client, with the exception of the content being protected by copyright with Quintessential Experts and Prism FX. Any other visual media created in file formats including PSD, AI or any other "editable file" (Abobe file*) is the intellectual property of Quintessential Experts and Prism FX and is protected by copyright laws. The only exception to this policy is our logo creation service, which in any file format is owned by the client and also does NOT have copyright with Quintessential Experts and Prism FX.
No Refund Policy
No Refunds. Except as otherwise provided for herein, there are no refunds of any fees or other amounts paid by you or your Members in connection with the Services.
Our termination clause for monthly subscriptions is as follows: Per property and/or month or any part thereof (All that apply) This clause may be subject to more terms and conditions which can be found at the bottom of each product page on our online store.
Clients are required to pay the full invoice by the payment due date listed on the invoice. If payment is not made a $20.00 fee per month will be applied until the entire invoice is paid.
Once an order is placed via our online store or a quote is confirmed the client must pay in full for the requested job even if they do not want it anymore. Exceptions to this policy can only be made by Quintessential Experts employees.
Quintessential Experts can only guarantee content to be available after delivery for 1 year, after which the content delivered may be removed from our database. We strongly encourage all clients to safely store delivered content in their own databases.
Complimentary Marketing Assessment Disclaimer
The promotional complimentary Marketing Assessment can only be used once and is only available to new clients who must be a registered real estate agent with OREA (Ontario Real Estate Association). We reserve the right to retract this promotion for any reason at any time.
If you have any questions or concerns contact our support team by clicking here
Last Updated February 2019.